Welcome to the Duke University Medical Center Store Online Store!

Shipping & Returns

For shipments within the continental U.S. only.

All orders are shipped directly to your street address. No post office boxes, please. Please allow ten (10) business days for delivery. Orders are subject to postage and handling charges as follows:

Standard Shipping
Order Amount Postage/Handling
$0 to $25.00 $5.00
$25.01 to $50.00 $6.50
$50.01 to $75.00 $8.50
$75.01 to $100.00 $9.75
$100.01 to $150.00 $10.50
$150.01 to $200.00 $12.00
$200.01 and up $13.00


Next Day and 2nd Day Shipping
Order Amount Next Day Postage/Handling 2nd Day Postage/Handling
$0 to $10.00 $19.00 $13.00
$10.01 to $20.00 $20.00 $14.00
$20.01 to $40.00 $21.00 $15.00
$40.01 to $60.00 $22.00 $16.00
$60.01 to $80.00 $23.25 $18.00
$80.01 to $200.00 $24.25 $18.25
$200.01 and up $25.25 $19.25


Returns & Exchanges

If for any reason you wish to return or exchange an item, simply download and print the return/exchange form. Complete the information and follow the instructions. Please allow 2 weeks to process exchanges.
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